Q5: This website doesn't have much in the way of fancy formatting or graphics on it, and I do really kewl website development; I could make this site look totally awesome, wouldn't you like to hire me?
Q7: Do you accept suggestions for new stickers or shirts?
Q8: Haven't I seen you somewhere? Your stuff looks familiar.
Q9: You know, you've got lots of really great merchandise here, but your website is kind of bland; for a fairly small investment, I could work up a much more exciting look and feel that would be much more impressive...
Q10: I have noticed that you have lots of bumper stickers and some T-shirts for, shall we say, "nontraditional" religions and the entirely nonreligious, but almost nothing devotional for Christians; why is that?
Q13: How much faster is "Faster Shipping"? What makes it faster?
Q14: I wanted to email you, but I couldn't find anyplace to just click on a link to send you mail. Why don't you have that?
Q15: Can I pay you online via something other than PayPal?
Q16: What's the deal with the ladies'-cut shirts; they're smaller and yet they cost MORE????
Q17: Can you sell me a ladies' cut shirt with more taper, or less taper, or a longer body, or a shorter body, or a different neck opening size or shape, or one that's wider or narrower or more fitted or less "mature women need not even think about trying this on"?
Q1:How secure is your website? A1: In the most important respect, very secure indeed. Because this website is designed NOT to directly handle your credit card transaction, it never sees your card information at all; the transaction is entirely carried out at PayPal, where they have the technicians, hardware and software to do this properly. That said, it's important to note that ANY website, if hacked, may present a false face to you which makes you think it's still familiar and fully secure when in fact it is not even the correct site. Although we take reasonable precautions to prevent our site from being compromised, you should ALWAYS check to make sure that the URL in your browser's address bar begins with https: when you're on any page that will be taking your card information (here or anywhere else), and that when using our website's checkout, the page is at paypal.com before you enter any credit card information of any type. Our site will not even ask for your name or address; ALL of that is handled on the secure servers at the payment processing system. Since, as a result, there's no credit card (or even customer identification) information stored here of any kind, there's also nothing for a data thief to steal. We like it that way.
Q2:Can you supply shirts in kids' sizes? A2: No. Complying with the documentation and testing requirements of the Consumer Product Safety Improvement Act of 2008 with regard to products for children is ludicrously costly, and the penalties for noncompliance are huge. Unless that law is substantially rewritten (or repealed), we will not produce any shirts for children. Period. (In the production batch sizes we make, you wouldn't be able to afford a shirt that complied with the law. Seriously. We're talking about a shirt that costs $200 each. Huge-volume merchants can do it with negligible added cost and no risk. We can't.)
Q3:Can you make a custom bumper sticker for me? A3: If you want to pay for at least a hundred copies of it, sure. The printing process that we use is wildly impractical for production of just one copy of a sticker. There are ways to make single-copy stickers, but we're not impressed with the state of the art in that area. We might get into it someday, but if you're reading this comment, then it hasn't happened yet. For custom sticker job pricing, toss an email to info (@) instantattitudes.com with a description of what you had in mind. (Obviously, you'll need to remove the anti-spammer spaces and parentheses from that email address before it will work.)
Q4:Can you do custom T-shirts? A4: We can, but frankly, unless you want a whole bunch of shirts printed the same way, you aren't in any kind of a hurry, and you're close enough to Houston that you can pick them up, you're probably a lot better off shopping with your local screen printing shops. For just one copy of a custom shirt, try Cafe Press.
Q5:This website doesn't have much in the way of fancy formatting or graphics on it, and I do really kewl website development; I could make this site look totally awesome, wouldn't you like to hire me? A5:In a word: No. The reason we don't have an overscripted graphics-infested site with Flash animations, undemanded music and lots of other pointless bells and whistles is very simple; by not putting all that crap into the site, it loads a whole lot faster, and it's not going to cause a visitor's web browser to barf and lock up. Even if they're running Netscape 6.0. (Okay, so merely loading the browser can crash Netscape 6... but that's not our site's fault.) And please, don't even mention FrontPage around us.
Q7:Do you accept suggestions for new stickers or shirts? A7: Yes, but at least 95% of the suggestions we get are things that either don't get past the review process, or are ideas that we've already seen. In bumper stickers, for the (perhaps) 1% of suggestions that might someday make it into print, the deal we offer is this; for an accepted bumper sticker suggestion, we reward the person that first suggested the item with a dozen stickers of their choice from our catalog. Suggestions for shirts are much dicier; unless you've got finished, printable art work that you think we might be interested in licensing from you, we probably would rather not discuss the subject. While a number of our shirt designs are in fact essentially just slogans with little or no art, we'd prefer to have more with art than without... and a suggestion that doesn't come with marketable art requires a substantial amount of work (and expense) to get it to the point where it's a product.
Q8:Haven't I seen you somewhere? Your stuff looks familiar. A8: Maybe. We occasionally will get space at science fiction fan conventions and other special events to sell our wares, and have been as far afield as Los Angeles, Orlando, Chicago, Spokane, and Boston in the past, but our enthusiasm for traveling has waned over the years. There are also a number of other dealers and retail outlets selling our shirts and stickers; if you have a retail business and you'd like to be one of them, send us an e-mail and we can discuss wholesale.
Q9:You know, you've got lots of really great merchandise here, but your website is kind of bland; for a fairly small investment, I could work up a much more exciting look and feel that would be much more impressive... A9: We get this question a lot. No, we don't want a huge collection of bells and whistles, and would have ourselves committed before we'd use Flash. Unlike retailers such as Neiman-Marcus, we feel that substance (the product) should be the thing that gets the customer to buy from us; form is secondary. Our site could be much fancier, but then it would take longer to load. We know how much we absolutely hate those long waits for meaningless animations and self-indulgent frippery that tells us nothing about the subject of the website (but a lot about the mindset of the site owner, and sometimes the developer), and we prefer to remain one of the sites that disdains such wretched excess... immoderately.
Q10:I have noticed that you have lots of bumper stickers and some T-shirts for, shall we say, "nontraditional" religions and the entirely nonreligious, but almost nothing devotional for Christians; why is that? A10: The primary reason is economic; that market is already oversaturated in most parts of the country, and in many cases it's further impacted by the fact that there are lots of churches and religious organizations which give away devotional bumper stickers (and sometimes even t-shirts) for free. As a result, there's very little money to be made from that product line, and since we can't stay in business if we don't make a buck or two somewhere, it just doesn't make sense to get into those.
Q11:Why is Question #6 missing from the list? A11: There is no Question #6. There never was.
Q12:Do you do wholesale? A12: Yes. Email us for details at info (@) instantattitudes.com (Obviously, you'll need to remove the anti-spammer spaces and parentheses from that email address before it will work.)
Q13:How much faster is "Faster Shipping"? What makes it faster? A13: Our normal shipping method for single shirts and for less than 50 stickers is via First Class Mail. Yes, that's the infamous "Snail Mail". The "Faster shipping" orders are packed and shipped on the same internal handling schedule as the First Class Mail, but it goes out via Priority Mail, which is usually faster in getting to its destination. One should note however, that if you're sending the order to us by snailmail to begin with, we may not see the order in our mailbox for as much as ten days, so "faster" at that point may not be much of a relative improvement. During the busy seasons (of which there are few), orders are usually shipped within one to two business days. If it's a slow week, and we haven't had any orders for a day or two, things may take longer; it's the same distance to the Post Office whether we're hauling one bumper sticker or 35 T-shirts. When we're out of town, orders pile up until we get back, and then they get processed as soon as the stock is back on the shelf - which may take a few days. We'd love to be so busy that we didn't have time for anything but shipping out the orders, but that's only happened twice, for a few days each time, in the many years of our history on the Web.
Q14:I wanted to email you, but I couldn't find anyplace to just click on a link to send you mail. Why don't you have that? A14: One word: spam. Not the rather tasty canned meat product from Hormel, but the unsolicited bulk email kind. You probably hate those messages; so do we. Unfortunately, the spammers have web search software which collects email addresses that are posted on websites and automatically adds them to the lists they use for sending spam. We'd really rather only hear from actual potential customers, so our email address is posted in a manner that confuses the spammers' search software. It means that you have a little more trouble communicating with us, but it also means that your email won't be as likely to get lost in a flood of junk. We tried putting up a mailto: link in the early days; the address we formerly used is still getting flooded with spam even though we haven't used it in over 15 years.
Q15:Can I pay you online via something other than PayPal? A15:Not at the moment. We're looking at alternatives, but haven't found any that meet our cost criteria as closely as PayPal. (We formerly had Google Checkout available, but they withdrew support for sales of physical goods on November 20, 2013.) For the first [mumble] years of this site's existence, it would have cost us way too much per month for the fees that the other major online payment processors would have charged us, and our volume is still pretty low. (Yes, I know, if the site was spiffier...) Had we not had PayPal as an option, you wouldn't be looking at this site today at all; it would have died long ago. Many of the other online payment processors seem geared primarily toward a market that we'd prefer not to be associated with; you get spam for their clients all the time. But there are some reputable services, and we periodically evaluate alternatives.
Q16:What's the deal with the ladies'-cut shirts; they're smaller and lighter, and yet they cost MORE???? A16: Actually, the $2 difference represents a pass-along of the difference in cost to us between a regular T-shirt and the ladies'-cut. Yes, they really do cost us more despite being smaller and lighter in weight.
Q17: Can you sell me a ladies' cut shirt with more taper, or less taper, or a longer body, or a shorter body, or a different neck opening size or shape, or one that's wider or narrower or more fitted or less "mature women need not even think about trying this on"? A17: We get many variations on this question at conventions and other events. The short answer is "No". The longer and more comprehensive answer is this: We would like to draw your attention to the fact that there is no standardization in the styles of T-shirts cut for the feminine range of figures. No standard style, no standard shape, no standard set of sizes, no standard for ANYTHING. And there is a LOT of variation in fits and tastes in this area; so much variation that when we went through the styles in just one of our suppliers' catalogs of blank shirts, they listed 34 different non-interchangeable versions of women's and misses' t-shirts (not counting tank, long sleeve, spaghetti strap, and other not-a-t-shirt types), with well over two dozen different size charts. And that was just the ones that they actually kept on hand in at least one of their warehouses. Add the ones that they only supply as a shipment direct from the manufacturer, and we have over 70 different women's and misses shirts that we could hypothetically choose from, in just *one* supplier's catalog. And there are several others who carry brands not handled by that supplier. All of this means we have a less than one in 70 chance of picking the precise right style for any specific possible customer's needs, tastes, or shape. Here on the website, we keep it fairly simple; there's an option for some of our designs to be supplied on a relatively plain, reasonably generic style of not-as-manly-looking softer-fabric shirt whose sizes run quite a bit smaller than for the unisex versions. And we typically sell about one of our current femme-cut shirts for every two or three dozen of the regular shirt. (Often fewer. We tried several other styles, in "babydoll" and "fitted" and such, and they sold even less often than these do.) Could we be getting more sales by having a blinding array of options? Maybe, but the evidence so far doesn't make that seem likely. And if we tried, we would have to keep a pile of slow-moving, often rather expensive blank stock on hand, or end up paying a lot of incoming freight to get them when we received an order for one - and we know that we really can't boost the price to cover the substantial extra expense involved. Plus, to make matters worse, the manufacturers tend to respond frequently to shifting fashion trends in women's and misses' clothing, so if we ordered stock in a given style in anticipation that it would sell, the chances are annoyingly high that it would be discontinued when we tried to reorder later. (That has happened to us a couple of times already.) So the real, practical answer still devolves to "No". By the way, we've tried taking our website-listed femme-cut shirts to conventions on a number of occasions. Most of the women bought the regular one instead. Our conclusion remains that stocking or otherwise supplying most of our shirts in the vast majority of styles of women's or misses' cuts at a price that you'll be willing to pay is just not something that can be made to work.